Terms Of Service

Welcome to PlayCafe Sunderland! By accessing and using our services, you agree to comply with our Terms of Service. These terms outline the rules and guidelines for using our facilities, participating in activities, and enjoying our offerings.

At PlayCafe Sunderland, we prioritize the safety and well-being of all our guests. By entering our premises, you agree to adhere to our safety protocols, respect the property, and ensure that your conduct is appropriate for a family-friendly environment.

All bookings and reservations are subject to our cancellation and refund policy. We encourage you to review these policies carefully before making any commitments. Please note that we reserve the right to modify our services and pricing as needed, with prior notice to our customers.

We are committed to protecting your privacy. Any personal information collected during your visit will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described.

If you have any questions or concerns regarding our Terms of Service, please do not hesitate to contact us on the information provided below. We appreciate your understanding and cooperation, and we hope you enjoy your experience at PlayCafe Sunderland!